5.2. Support contact The syslog-ng Premium Edition 7 Administrator Guide
In case you experience a problem that is not covered in this guide, post it on syslog-ng mailing list.
Product support, including 7x24 online support is available in various packages. For support options, visit the following page.
If you have a valid Support Service Agreement, you can contact the Balabit Support Team. Online support is available 24 hours a day for registered users with a valid support package.
Support e-mail address:
Support hotline: +36 1 398 6700 (available from 9 AM to 5 PM CET on weekdays).